Privacy Policy

Last Updated: November 2, 2025

Lux & Laces, LLC operates this website and store (the “Services”) to provide a curated shopping experience. Our Services are powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make purchases on our Services. In case of conflict with our Terms of Service, this Privacy Policy governs the handling of personal information.
By using our Services, you agree to this Privacy Policy.

1. Personal Information We Collect
“Personal information” is data that identifies you or can reasonably be linked to you. We may collect:
• Contact info: Name, email, phone, shipping/billing addresses
• Payment info: Credit/debit cards, transaction details
• Account info: Username, password, preferences
• Transaction info: Items viewed, purchased, or returned
• Communications: Messages you send us
• Device info: IP address, browser, network, unique identifiers
• Usage info: Interactions with our Services
We collect this information:
• Directly from you (e.g., account creation, purchases)
• Automatically via cookies or device data
• From service providers and partners

2. How We Use Your Information
We use personal information to:
• Provide & improve Services: Process orders, manage accounts, personalize shopping, and recommend products
• Marketing & promotions: Send offers via email, text, or ads; SMS messages require opt-in consent
• Security & fraud prevention: Protect accounts, detect fraud, ensure safe transactions
• Communicate with you: Provide customer support and updates
• Legal purposes: Comply with laws, enforce terms, and respond to legal requests

3. How We Share Your Information
We may share your information:
• With Shopify and service providers for order fulfillment, payment, data storage, and analytics
• With business partners for marketing and advertising
• With affiliates or in corporate transactions like mergers or acquisitions
• When required by law or with your consent

4. Shopify & Third-Party Links
Our Services are hosted by Shopify, which may collect and process your information. Learn more in Shopify’s Privacy Policy.
We may link to third-party websites; we are not responsible for their privacy practices.

5. Children
Our Services are not for children under the legal age. We do not knowingly collect information from children. Parents can request deletion of their child’s information.

6. Security & Data Retention
We protect your information but cannot guarantee perfect security. We retain personal information as long as necessary for accounts, transactions, legal compliance, or resolving disputes.

7. Your Rights
Depending on your location, you may:
• Access, correct, delete, or download your personal information
• Opt out of sharing/sale of information for targeted advertising
• Withdraw consent or restrict processing
• Manage email preferences
• Use Shopify’s tools for privacy rights: Shopify Privacy Portal
We will not discriminate against you for exercising your rights and may verify your identity before processing requests.

8. Complaints & International Transfers
You may contact us for complaints or appeals via the contact info below. Personal information may be transferred outside your country, including outside the EEA or UK, using recognized legal transfer mechanisms.

9. Updates
We may update this Privacy Policy periodically. The “Last Updated” date will reflect changes.

Contact Us
Lux & Laces, LLC
2645 Executive Park Drive
Weston, FL 33331
Email: support@luxandlaces.com